SECURITY & SAFETY POLICY

At Isno Hotels, your comfort, security, and safety are our top priorities. We are committed to providing a secure environment where you can relax with peace of mind. This Security & Safety Policy explains the measures we take to protect our guests, staff, and property.

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Guest Safety

  1. 24/7 Security Personnel: Trained security staff are present around the clock.
  2. CCTV Surveillance: Public areas of the hotel are monitored to ensure safety.
  3. Access Control: Guest rooms are secured with electronic locks or key card systems.

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Fire & Emergency Procedures

  1. Fire alarms, extinguishers, and emergency exits are installed throughout the property.
  2. Evacuation routes are clearly marked on each floor.
  3. Our staff is trained to assist guests in the event of an emergency.

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Health & Hygiene

  1. All rooms and public areas are cleaned and sanitized regularly.
  2. Guests are encouraged to report any health or safety concerns immediately to the front desk.
  3. First aid kits and emergency medical contacts are available at all times.

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Personal Belongings

  1. Guests are advised to use in-room safes or the hotel’s secure storage for valuables.
  2. The hotel is not responsible for loss of items not deposited in designated safekeeping areas.

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Data & Online Security

  1. Guest information is protected with secure booking systems and encrypted transactions.
  2. Only authorized staff have access to sensitive guest data.
  3. We never share personal information with unauthorized third parties.

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Guest Responsibility

To ensure a safe environment for everyone, we ask guests to:

  1. Follow hotel safety instructions and policies.
  2. Avoid tampering with security or fire safety equipment.
  3. Report suspicious activities immediately to staff or security personnel.

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Commitment to Continuous Improvement

We regularly review and update our safety procedures to meet industry standards and ensure that our guests enjoy a safe and secure stay.